While we do offer international shipping to select countries, please be advised that there may be additional taxes and dutie fees associated with your delivery as it goes through U.S. Customs and Border Protection. Due to many import regulations, your package may require additional customs fees that are determined during this process. Unfortunately, we cannot accept responsibility for any fees that may be requested for collection in order to release your package as CBP ultimately has the final decision over the total amount of what is owed. Should you have any questions regarding your package and it's status, please contact your local U.S. Customs Department with your tracking number and shipping details so that they can work to resolve any questions or concerns you may have during this process.
DUTIES AND TAXES
- Your order may be subject to additional import taxes, customs duties, and/or fees that are associated with the destination country. All charges are imposed during processing and will be due upon arrival to the destination country.
- Duties and fees are not included in the final price with shipping and handling. These fees become the buyer's responsibility to pay upon request.
- NuEthix Formulations does not claim responsibility for additional charges and fees associated with packages that are held by U.S. Customs and Border Patrol
- It is the buyer's responsibility to collect information in regards to the desination country's laws and regulations before placing an order.
- NuEthix Formulations does not claim responsibility for any items that are seized, lost, and/or destroyed by U.S. Customs during this process. It is the buyer's responsibility to contact their local department in regards to issues with their package.
Should you have any questions or concerns prior to placing an order, please feel free to reach out to our Customer Care Specialists so we can make sure you are taken care of as soon as possible!
Email us: customersupport@nuethix.com
Give us a call: (844) NUE-THIX