We apologize for the delay in your package! Upon looking further, I do see it made a detour. Unfortunately that would be a carrier mistake, not necessarily the mistake of NuEthix. While I understand we work as a team, we are very sorry for your experience! If you have any other questions, please never hesitate to reach out to our customer support team! We are always happy to help our customers resolve any issues that might arise. We hope you give us another chance!